You need to provide the other Registrar with your EPP Auth Code, as well, you need your domain to be unlocked.
In order to obtain the EPP code and unlock the domain for transfer, please perform the following steps:
- Log in to your account with us;
- click on Domains > My Domains;
- Click on Lock button:
- Click on Disable registrar lock;
- Go to Management Tools > Get EPP Code;
- Use the EPP Code at the Gaining Registrar to order your Transfer of Registrar to them.